Deliveries are made from Tuesday to Saturday.

You will receive an e-mail from our carrier, usually the day before delivery, to inform you of the expected delivery date.
In order to deliver your parcel, the driver may ask you for the PIN code received by SMS and/or e-mail.

If you are absent at the time of delivery:

• If the size of your parcel allows it, it will be left in your letterbox.
• Otherwise, a delivery notice will be left, inviting you to collect your parcel from a post office or relay point near you.